Privacy Policy

October 26, 2023


By creating a user account or making a purchase on any of Fleasy's websites, and thus accepting our terms of service, you also agree to Fleasy processing your personal data as described in this document. "Personal data" here refers to information that can be directly or indirectly linked to a physical person.


Information We Collect

User Data:

  • Data that you provide during account registration or purchase, such as personal identification number, name, address, phone number, email address, and, if you registered as a seller, bank account number. Fleasy stores and has the right to verify the accuracy of this information.
  • Information that we collect from external sources, such as data from the population register and credit reports from credit reporting agencies.


Technical Information:

  • When you use the service, we may collect technical information such as the type of device you use, the operating system and browser you use, the name of your internet service provider, and your IP address.


Your Activities on the Website:

  • Details of the orders you make or receive, complete with timestamps. This includes related advertisement details, cancellations, returns, payments, and information on missing payments or deliveries.
  • Information about your behavior on the site that we collect via cookies.
  • Messages sent through forms on the website are stored for a limited period.


Storage and Protection of Personal Data

We employ various administrative and technical solutions to protect your personal data from unauthorized access and use, including firewalls and encryption. All data is stored on servers in secure locations with restricted access.


How We Use the Data

We use the collected data to offer, manage, and enhance the services we provide on our websites in a user-friendly, efficient, and secure manner, and to prevent misuse. This includes:


  • Informing you about events related to your use of our services, such as new orders, new invoices, payments, returns, undelivered shipments, etc.
  • Resolving issues related to user accounts and disputes between users.
  • Verifying and comparing the accuracy of the data we collect against information from external services.
  • Preventing, detecting, and investigating fraud, security incidents, and prohibited or illegal activities.
  • Resolving any technical issues related to our websites.


We may also use your personal data to inform you about important information regarding the service, such as changes in technology, terms, or fees. We may also use your personal data to send you other relevant information, such as newsletters and suggestions about using the service. If you do not wish to receive such information, you may unsubscribe.

Fleasy collaborates with other companies, primarily those that provide technology services such as debt collection, shipping, web design, and web hosting. These companies only have access to the data necessary to perform their tasks and are bound by confidentiality agreements with Fleasy meeting the requirements of "data processor agreements" in accordance with the General Data Protection Regulation (GDPR).


Disclosure of Personal Data

Fleasy does not share your personal data with unauthorized parties. Except for the companies we collaborate with, as described above, and the exceptions mentioned below, we do not share your personal data with third parties.

Other users you buy from, or who buy from you, have access to your name, address, phone number, email address, and your user ID on Fleasy to complete the transaction. We encourage you to always be cautious with whom you share your data.


Rights

You have the right to request access to, rectification, or deletion of your personal data. You also have the right to object to the processing of your personal data and request restriction of its processing. To exercise these rights, please contact us at the email address provided below.


Changes to the Privacy Policy

Fleasy reserves the right to amend this privacy policy. Any changes will be notified via email and/or be visible on the website.


Contact Information

For questions regarding the privacy policy, please contact us at [email protected]